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 The Customer Experience Edge: One Customer. One Experience. One Enterprise

Executive Dinner . Field Service Organizations Executive Dinner

Executive Dinner by invitation only
Strategies for Field Service Organizations:
Real-Time Service Excellence

 Schedule 2024 from 6:30 till 10:30 p.m.
FEBRUARY MARCH APRIL MAY
03 Abu Dhabi
04 Dublin
05 Dubai
06 Mumbai
07 Warsaw
07 Sydney
09 Delhi
13 Copenhagen
14 Johannesburg
15 Wellington
18 Seoul
20 Amsterdam
20 Barcelona
21 Stockholm
22 London
27 Belgrade
28 Hamburg
04 Frankfurt
06 Amsterdam
07 Oslo
08 Zurich
08 Tallinn
11 Helsinki
12 Gaborone
13 Paris
14 Prague
15 Warsaw
18 Vilnius
19 Moscow
20 Belgrade
21 Geneva
25 Madrid
26 Istanbul
27 Kiev
28 Abuja
03 Budapest
04 Tokyo
05 Copenhagen
08 London
09 Atlanta
10 Moscow
11 Minsk
12 Kuala Lumpur
15 Sao Paulo
16 Rio de Janeiro
17 Astana
18 Shanghai
19 Beijing
22 Boston
23 San Francisco
01 New York
02 Chicago
03 Santiago
06 Buenos Aires
07 Nairobi
08 Helsinki
09 Brussels
10 Frankfurt
13 Milan
14 Stockholm
15 Doha
16 Rome
17 Dublin
27 Prague
28 Mumbai
29 Singapore
30 Bangkok
JUNE JULY AUGUST  SEPTEMBER
03 Johannesburg
04 Riga
05 Hanoi
06 Delhi
07 Jakarta
10 Lusaka
11 Seoul
12 Hong Kong
13 San Francisco
17 Tokyo
19 Oslo
20 New York
25 Chicago
26 Sao Paulo
03 Mexico City
04 Dublin
05 Santiago
10 Rio de Janeiro
11 Hamburg
12 Sydney
16 Buenos Aires
17 Wellington
19 Geneva
22 Copenhagen
23 Abuja
24 Manila
31 Riga

01 Gaborone
04 Dubai
07 Kiev
08 Jakarta
08 Helsinki
12 Beijing
13 Tallinn
14 Shanghai
15 Windhoek
16 Boston
20 London
21 New York
22 Dodoma
23 Stockholm
26 Madrid
27 Moscow
29 Taipei
03 Maputo
04 Hamburg
05 Frankfurt
09 Hong Kong
10 Abu Dhabi
11 Astana
11 Doha
12 Dublin
16 Nairobi
17 Prague
18 Oslo
19 Bangkok
19 Brussels
23 Amsterdam
25 Vilnius
26 Singapore
27 Geneva

OCTOBER NOVEMBER DECEMBER  
02 Milan
03 Warsaw
04 Vienna
08 Budapest
09 Kuala Lumpur
10 Paris
11 Copenhagen
15 Zurich
17 London
18 New York
22 Barcelona
23 Helsinki
24 Chicago
25 Atlanta
30 San Francisco
31 Boston
01 Hanoi
05 Dodoma
06 Jakarta
08 Wellington
12 Mumbai
13 Tokyo
14 Johannesburg
14 Beijing
18 Delhi
19 Stockholm
20 Seoul
21 Minsk
25 Kuala Lumpur
26 Shanghai
27 Santiago
28 Hong Kong
04 Sao Paulo
04 Mexico City
04 Maputo
09 Sydney
10 Lusaka
11 Oslo
12 Rio de Janeiro
17 Riga
18 Windhoek

An Executive Dinner by GEN - The Global Executive Network is an excellent opportunity to exchange ideas with experts and peers and discuss the latest and most important trends for a specific industry-related or management-focused topic.

This Executive Dinner is to discuss Strategies for Field Service Organizations in a high-level peer-to-peer environment. This exclusive event is limited to a number of 18–22 executive guests and participation is always free of charge.

We are in the middle of a customer revolution, where the customer has the power. No longer tethered to a traditional business model of engagement, today’s social customer now has anytime access to the most advanced technology, which empowers them to take charge of their relationship with their brands and vendors.

Companies need to enhance customer service and exceed customers’ expectations without breaking the bank. That means reducing service costs, limiting returns, and making the best use of field resources. It also means getting real-time visibility into the status of service resources – budgets, assets, employees, and time. And it means using tools to optimize decision making – for the biggest possible financial and tactical impact.

Topics to be discussed at this Dinner:

  • Strategies for the Field Service Organizations
  • Megatrends regarding Customer Experience in The Social Era
  • What does Customer Experience mean for a Customer Service organization?
  • How to drive efficiency in field service operations
  • How to leverage field service teams to support sales


This Executive Dinner is of particular interest to:

  • Head of Field Service
  • Head of Service Operations
  • Head of Customer Care
  • Head of Customer Support
  • Head of Services
  • Chief Information Officer (CIO)

Impressions of previous "Strategies for the Field Service Organizations" Executive Dinners:

GUESTS
In March 2019, 21 guests from companies such as Proctor & Gamble, Verizon, McKesson, Valero Energy, AT & T, Cardinal Health , ExxonMobil, United Health Group, Chevron, General Electrics, Conoco Phillips, IBM and others exchanged experiences and best practices, expanded their personal networks and engaged in executive talk.

PräsentationDINNER SPEAKERS
At an Executive Dinner, you will listen to a "Strategies for the Field Service Organizations" Dinner Speech (exactly 15 minutes) by a distinguished expert presenting a concrete business case. All dinners are sponsored by the speakers. The focus of the evening is to encourage quality networking among the guests, facilitated by detailed guest introductions and GEN's unrivaled Connecting Services.

STATEMENT OF EXECUTIVE ATTENDEES
What executive attendees do say about GEN's Executive Dinners:

"I was really impressed by the seniority and quality of people you were able to gather for that dinner. I look forward to receiving an invitation for future event so that I can get other executives of my company benefiting from such function. The venue was also greatly selected."
Head of Strategic Projects
AXA Insurance (Gulf) B.S.C.©

www.axa-gulf.com               -> more Statements


Marriott Grosvenor Square London
Our Executive Dinners always take place in
first-class
locations.

Executive Dinner
by GEN - The Global Executive Network


  Registration

Inês Henrigues  
Reservations are accepted only by e-Mail. Please contact:

Inês Henriques
e-Mail: info@the-global-executive-network.com
theglobalexecutivenetwork.com
Global Toll Free: +1-800-941-3216

Please note that your reservation is valid only after e-mail confirmations have been sent to you!
 

More Global Executive Networking: -> Professional Council -> ...more current Executive Dinners


 About GEN - The Global Executive Network

GEN - The Global Executive Network is a global provider of high-quality Executive Events for senior business professionals, covering current trends for industry-focused and management-related topics.

The company operates in more than 90 countries and has achieved an excellent reputation. Each year, more than 10,000 senior management guests of The Global Fortune 15.000 Companies participate in GEN’s Executive Events.

More than 1,000 events covering over 50 different subjects are offered every year.

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